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Return policy

At FireMenu, we want to guarantee your complete satisfaction with your purchases. If you are not satisfied with the product, you can return it within 14 days of delivery, provided it is undamaged, shows no signs of use, and is in its original packaging.

Return procedure:

1

Refund Request

Contact our customer service via   support@firemenu.app .

2

Approval of the return

You will receive shipping instructions.

3

Packaging

Make sure the product is in its original packaging and well protected.

4

Shipment

Send the product to the address provided at your expense and keep the shipping receipt.

5

Revision

After receiving the product, we will review it.

6

Refund

If you meet the conditions, the refund will be issued within 7-10 days. Shipping costs are non-refundable.

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